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Israel, Jerusalem
1 Level
488 Review
0 Karma

Review on TORCHSTAR Recessed Detachable Included Available by Denise Rivera

Revainrating 4 out of 5

Not quite white, but neat product.

I'd say it's acceptable if you're not very picky. First, they're not white, not even close. They are more of a medium beige. Second, the quality is not very good. I bought two packs of 6 and two were missing small pieces of paint. Two others had serious dents on the trim ring. Another 3 or 4 decorative rings were slightly deformed and did not hold on to the ceiling. I pointed out these quality defects to the seller, who promised to send a replacement. After 3 weeks there is nowhere to find a replacement so I gave up. I won't be keeping them on my ceiling and decided to replace everything with recessed LED panels. Edit: Torchstar contacted me to let me know that the replacement parts have gone in the mail and that they will be sending new replacement parts. I received them a few days ago and they look ok. I added a star to my rating for good customer service. I would still recommend Torchstar to update the product image to show it is not white. It doesn't go well with the matte white ceiling paint.

Pros
  • GOLS certified
Cons
  • Only available in black