The team is very knowledgeable about SEO services in general but also has good experience working specifically within our industry (hospitality). They have always been willing to take feedback from us as we try new things for improvement purposes or when they come up against something that isn't their expertise - which makes sense! I think it would be helpful if there were more people who had worked at large agencies before coming into smaller companies so maybe some transferable skills could benefit both sides? But this may just reflect my own inexperience rather than anything specific wrong here though ;) As mentioned above, great knowledge base across many areas including marketing/advertising strategies etc., excellent communication throughout project lifecycle & flexible approach towards changing requirements during projects.