The customer service has been fantastic, they have helped us with problems we had when integrating our product within their platform as well getting answers for any questions or concerns I might've encountered during my trial period (which was very short). There's not much you can say about them negatively because of how helpful all members were! All communication is done via email which makes it difficult sometimes if there are multiple people involved but overall everything works great so far!! They offer an amazing API tool where anyone using one specific business solution could use this plugin without having another team member doing coding/development work themselves - no more waiting days before implementing new features etc..