Music is distorted due to speed spread! The batteries were fully charged, so no problem. The tapes were of good quality. The pinch roller seemed to have enough pressure on the pulley. I hate complaining or asking for a refund but this is a bad product which I didn't expect from a Sony product. It's good for the voice and will be recorded so I'm keeping it. Next time I will pay more to get a better product! UPDATE: I removed the back cover and found and fixed the problem. I am very satisfied with this device. Sounds great when using earplugs - I guess that's what they call them. I wouldn't spend $100 on one. Nowadays I would recommend a small digital recorder. You can always download the recording to an RW CD or DVD if you prefer. save it
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