Great experience overall. Creative Director was awesome. She made us look great, and gave us direction on how to best communicate our message. She understood our needs, and helped us get exactly what we wanted, when we wanted it. Overall great experience, would definitely use them again! My only regret is I wish they could handle more than one account at once. They were really flexible and worked around my schedule as much as possible so we could finish everything within time constraints. I'm glad they did all the work, because if there's anything I know, it's graphic design.