
The router cuts the connection between devices such as iPhone, ROKU, Epson printers, iMac. Spent many hours on D-Link techniques that were difficult to understand. They made me turn off the "Smart Connect" feature, which toggles between 2.4GHz and 5GHz. Now I have to manually select 2.4Ghz on my iPhone XR, iPad 7th gen etc to print to my Epson printer. A few days later my devices fail to find the Epson printer again and have to select 2.4GHz again to print. This WIFI is a real agony. Nothing is easy with this WiFi from D-Link. We're having disconnection issues again when replacing the DIR-2640. The support phone number is very difficult to reach! I've been trying to reach them for 4 hours today and the record is telling me to call back later. The WLAN router DIR 2640 us has problems with the "Smart Connect" function. My Epson printer requires a frequency of 2.4 GHz. and I don't have the option to select it here on my site without instructions from tech support on how to do it. The Smart Connect feature isn't smart enough to securely connect to this printer with either my Apple or Roku devices. However, it stays connected to my Windows 10 laptop. I will be returning this DIR-2640 to us and will not order another Wi-Fi this time until I find a company with better customer service and support.

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