Been a user since about 2016. Support has been good and so far it seems pretty stable. I haven't seen any major issues with bugs or crashes. It was free when I signed up. Got upgraded to business when I paid $99 per year. I like that I get unlimited number of licenses (1 for each location) and they give me 1-2% discount on each purchase. They have more than 150 integrations available for BitBeter. You can connect almost every type of system to it - accounting, POS, CRM, ERP, eCommerce, API integration etc. I've integrated Shopify with BitBeater. I've also connected my third party systems to it like Rentberry and Vendavo. They have many payment gateways supported including PayPal, Stripe, Amazon Payments, Bitcoin, Credit Card and others. It integrates with invoicing apps such as Xero, Freshbooks, QuickBooks Online and QuickBooks Enterprise. I use BitBeater for managing multiple locations and providing support to the sales people. I have around 5 stores and 4 locations. It takes care of invoices, rent/loan payments, cash flow, deposits and other types of financial transactions. It's easy to create reports and analyse data.