The best part about net facility its ease to use as well it has good support from sales team who are always ready with help if needed which makes product very reliable even when we have some issues but they come again next day fixing that issue.
Nothing much I would like add more options should be added by developer such as integration between different softwares etc.. It helps me maintain my client details along with all their equipments i need them too keep up to date regarding any change happening within our business premises where ever located around world wide.