I was eager to visit ALKOO's online shop because I am an expert in DIY and an avid collector. But the dearth of user-friendly features and customer support soon let me down. There were no obvious categories or search options, and the website was cluttered and challenging to browse. The fact that many of the products I was interested in were out of stock or unavailable for purchase was also discouraging. I requested help from customer support, but all I got was a general response that didn't speak to my particular issues. Overall, I did not have a good experience with ALKOO's online shop, and I would be hesitant to suggest it to other collectors or toy fans.