I bought it in February and started leaking in September. At first it just started leaking out of the bottom of the case and I thought it was a loose screw but the screw would not tighten anymore. Then it began to flow straight from the front of the fuselage. So every time I want a glass of water, the water splashes on me. Weird, but not if you bought this product expecting it to work properly. I liked this product for the first few months of using it. It took the chlorine taste out of my water and reduced hard water deposits and the product looked good enough. As other reviewers have pointed out, the unfiltered water outlet dripped out every time I turned the switch back (which my previous Pur filter didn't). Regardless of my initial thoughts on this product, I would definitely not recommend it due to its short lifespan.