I like how easy it was to access my information when needing updates, changes etc., also loved being able to do everything online from anywhere at anytime! Nothing really. A couple months ago we started using thriv in our organization with great results however recently they have been making some major adjustments which has caused us difficulty trying to keep up with all their new features/changes! There are so many things you can't get used too until your stuck having to go back into an account to try again because something isn't working right anymore. It's frustrating but there definitely seems to be more transparency now than before regarding issues within their platform. My department uses this for job postings & onboarding purposes.