It's easy to use, can be accessed anywhere at anytime from any device that has internet capabilities! The customer service is great too - they are very responsive when there needs something fixed or an issue arises with their system!! There isn't anything I dislike about this app/service so far- everything seems like it runs smoothly for me as well (even though sometimes you get some errors). Easy access of parking info in real time while driving around downtown San Antonio where we do our business work remotely every day during my commute home :).