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1 Level
1288 Review
42 Karma

Review on IM Loyalty by Kory Shelton

Revainrating 5 out of 5

Great System For Customer Reward Program

I love the ability to create campaigns and track them. It is easy to add customer data and send out rewards. I really like the ability to set up rules to send out rewards to customers based on their behavior. I wish there was a way to have the system send out the reward directly to the customer. I do not like that sometimes the system does not send out rewards and I have to call the customer to find out why. We have been using this system for a few years now and it has been a great help to us. We have been able to track all of our customer's rewards with this system. I have been able to create campaigns and track them easily. I also have been able to send out rewards to customers who have earned them.

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Pros
  • This saves lots time trying other options as well
Cons
  • Mostly okay, but...