It's easy to use for our organization with many different departments using it. The interface is very user friendly so that even non-tech people can navigate through the program without any problems. I love how customizable this software has become! There are certain features we would like added but they keep adding them which makes us excited about future updates of EADT. We have been able to streamline communications between multiple agencies within an institution by centralizing data management across several programs/departments. This allows more efficient communication throughout my team and other teams at work. Also helps eliminate duplicate information being sent out over email instead of just once via EDGT.