The product arrived very quickly with no damage. Works as advertised. No complaints here. If you're also using the guarantee program, note that if you use them more often than they think, they'll be more than happy to get their panties in a heap. I received a batch and all three broke within 6 months. You asked why they are broken. They also had no idea how many more I bought that I didn't send in for warranty service when they wore out. I believe in this product and have bought Whiteside and Vortex as well as others but this one is good for the price. The quality is also good, only one bad batch noticed a long time ago.
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