Review on 🛏️ LUCID 10 Inch Memory Foam Plush Feel Twin XL Mattress with Gel Infusion, Hypoallergenic Bamboo Charcoal, and Breathable Cover - Conventional Bed Design by Amber White

vacuum packed. I bought 2 of these in March, didn't use them until last weekend, opened them and 1 was ok, the other is as shown in the pictures. Lucid customer service informed me that they do not guarantee mold as it is an environmental condition - well mold is in their packaging which was caused by too much moisture in the mattress when it was sealed in their factory - that can't be in a vacuum pack. They said the 30 day sleep guarantee is void as I bought it over 30 days ago as it starts 30 days after receiving the mattress, not 30 days after opening the box. I still can't believe they're going to win. don't help me - they said it was a Revain problem and Revain says the 30 day return window has expired - so now I have a moldy mattress that I bought and now I have to pay to get rid of it - very strange ones Situation! The other mattress is comfortable, but I definitely won't be buying another one!