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Turkey, Ankara
1 Level
723 Review
29 Karma

Review on INTERTOOL by Jeff Swan

Revainrating 1 out of 5

Review of the INTERTOOL Company, Including Its Unsatisfactory Customer Service

My interaction with INTERTOOL Company's customer service was less than satisfactory, despite the fact that the company sells a diverse selection of power and hand tools, as well as power tool parts. The company specializes in home construction tools and accessories. After acquiring a tool from INTERTOOL, which later proved to have a defect, I attempted to get in touch with the company's customer support in order to receive assistance. Despite this, I did not find the representatives to be responsive or helpful in any way. My attempts to get in contact with them on multiple occasions were fruitless, and as a result, I was left feeling frustrated and dissatisfied with the lack of assistance I was provided. In addition to this disheartening experience, I have also discovered that they have a product assortment that is somewhat constrained. Even though they have a variety of tools and accessories available, I have frequently discovered that they do not stock the particular item that I am searching for. In general, despite the fact that I value the high quality of the products that INTERTOOL Company has to offer, I am unable to endorse their brand because the customer service that I have received has been below par. If you are looking for trustworthy tools and accessories, I would advise you to seek elsewhere in order to avoid the possibility of experiencing both frustration and disappointment.

Pros
  • Superbly crafted goods
Cons
  • Shortage of a particular item