The ability to have an interactive conversation in real time was amazing! It's so much better than using email or text messaging as it allows you more freedom of movement, plus I could see if my team members were available at any given moment which helped me enormously when managing our teams during COVID19 lockdown period. There are times where there isn't anything wrong but nothing great either - perhaps due do some caching issues? But we didn’t find too many instances like this while working through them together (it has been running smoothly since April). Our main focus now lies within how effective communication can be from one department across multiple offices via Chatbots without having people physically being present anywhere near each other; This helps create new efficiencies & saves us money by not needing dedicated resources just yet another benefit!!