I bought this modem so Timewarner (now Spectrum) wouldn't charge me for monthly modem rental. It worked fine for the most part, but after a while I noticed my internet kept dropping out. To make it appear like it's powered on and flashing the appropriate lights when not actually broadcasting. This causes my phone data usage to skyrocket every month as it turns off and sometimes reconnects on its own and sometimes works after unplugging and reconnecting it (even then the problem sometimes persists). , until it is fixed). by itself or after a long period of non-use). I'm very tech savvy and have changed as many settings as channels in all this time, but I couldn't solve the problem. All the time, every time I called the ISP they told me there was no problem on their part and that shows the service is being provided. There were times when they could see the modem was off, and sometimes the modem was online but still not transmitting. The firmware is not upgradable, so whatever the problem, be it software or hardware, after a long struggle with this modem, I'm giving up. If you must buy this modem, do yourself a favour: either find another compatible modem from your ISP's list of approved modems, or return it as soon as you experience an abnormal shutdown when the return window is open.
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