I like that you can see all your event data right from one spot, in addition it's very simple to use! You can't really dislike anything about this software - great features.
The customer service has always been top notch as well with any questions we've had they have answered quickly and accurately. They are constantly updating their product which makes updates easier than ever for us!! If you're looking for something relatively easy but powerful then look no further because there isn't much else out there quite like eSuite Tools. We used Eventbrite primarily when putting together events at our association so being able to transfer everything over was key along those lines.