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1326 Review
64 Karma

Review on πŸ”© BLACK+DECKER 20V MAX Cordless Drill/Driver - BDCDD220C with Lithium Battery and 2 Speeds by Allan Lambert

Revainrating 5 out of 5

7 months later and he's dead

Edit: After a second LIVE CHAT with Black & Decker support (actually Dewalt support) they were very nice and sent me spare drills with quick 2 day delivery. Upgrade to 2 stars for support. I've only used it for about 7 months, mostly around the house. Drilled a small hole last week and it started smoking. The drill is still spinning, but after a few seconds it smells like fire and smoke comes out. Claiming a 2 year warranty I check the B&D website which advises me to call the local service center listed. They say they don't work with B&D products. So I jump into the support chat and the guy tells me to visit toolservicenet.com, log in and he will walk me through sending it in for repairs. I do this and enter the model number of my drill press. The message "Online repair not possible" appears. So the "guarantee" on this product is worth nothing outside of Revain's return window.

Pros
  • Tools & Homeware
Cons
  • Not as fat as the other lockpicks