The program has many features that are easy to use for both patients as well as dentists; it's very intuitive! I like how simple things can be done with this app/program - from scheduling appointments through billing procedures to patient communication tools (and everything in between)! There is nothing about alapto point dental that i dislike or do not recommend. This is one of those programs where you don't have any complaints until after using another platform because there isn't anything wrong at all here!! Take your time getting familiarized wth ala points system before jumping into something else-it will really make an impact when u get used too it. It helps our office run much smoother by streamlining processes within each department we utilize such as accounting, insurance processing etc...