I like most of everything about this product. The easy access through apps for both business owner/client communications. Also it keeps everyone in communication with one another as well at anytime. There are some issues when you try typing too fast or have trouble remembering phone numbers etc. If anyone ever asks me how they can get started using SMS messaging services please do so! It helps run my marketing efforts and gets people's attention very easily when advertising businesses names via email blasts. The best thing about rhombus chatbot integration with facebook messenger app for my business website traffic increase as well engagement of client side in messaging platform which lead me good revenue also I am able see how much time user spend chatting so it's very helpful tool when you need immediate response or require more details then this will help u get instant feedbacks without sending email id directlyRhomes bot integrated perfectly into Facebook Messenger Platform (Facebook Page).