I like that it's easy for my clients because they don't have much experience with EMS or anything related so this makes their life easier! It also helps them feel more comfortable knowing we are always there when needed which has helped me out as well since i've been using angeltrack too long now haha! There isn;t really any dislike at all but maybe some minor things suchas having an app would be nice instead if you can just use computer though thats okay tho :) Overall great product overall excellent service very reliable!!