Review on π² Gotrax Electric Bike 26" - Powerful 350W Motor, 20MPH Speed, 50 Mile Range - Shimano 21-Speed Commuter Electric BMX Bicycle for Travel and E-Bike Enthusiasts by Samuel Lewis
The customer service after purchasing.
Purchased this bike in US in July 2021 I live in Canada however because of COVID I only was able to get the bike in November 2021 (delivered to my daughter in the US). I was finally able to use the bike in may 2022. In July 2022 I wrote the company because I was having a pedal issue. Their response was quick & efficient. They asked for pictures & even though the warranty was finished ( 6 months warranty) they are sending replacement parts at no cost. I love this bike. The customer service is fast, efficient & very good. I definitely approve this bike. Thank you Gotrax !
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- Change Your Commute - Save time as you avoid traffic and cruise through the bike lane on your morning commute. Think of the money you'll save, the electric bicycle is more cost efficient than the cars, trucks or Uber.
- Requires access to a power source for charging
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