It's easy for end users who are not familiar with technical stuff like network configuration or Cisco routers etc can easily use it as they don't need any expertise in networking tools/softwares.It has very good UI which makes things simple even if you have no knowledge about networks. I am using this tool since last 8 years now but never faced such problems earlier. If your requirement is just basic connectivity then yes its fine otherwise better go with other more advance softwares available out there. We were facing some problems while connecting our servers at remote sites due to firewall settings so we came across motadatasolution where all these tasks could be performed within few clicks only without going deep into details regarding complex configurations.