I love how my team can see all our projects at once in one place as well as be able to send out emails quickly. It is easy to use and it has helped us organize everything that we need when working together remotely! Honestly there are not too many things about this software that i dislike. If you want something simple but still have great features then check out Tech Packer. We use it daily to communicate work related topics. This helps keep everyone on track because they know where each other stand with their tasks.