I like that it is very easy to use for all my needs in maintenance management! It's also great because you can have multiple people working with one account without having too many different logins or passwords required (which would be needed if using other software).
There are some features missing but they should come out soon enough as this program has been around since 2013 so there isn't much time left before new updates/features will hit their website. The benefits include being able track what repairs need completed when which helps get things done more efficiently than not knowing who was assigned an item at any given point during our shift schedule changes etc..