I like that it's free, easy to use and you can do business with clients without having to pay for expensive phone lines or contracts. It does not work well when your computer has too many programs open at once which makes sending documents difficult if they are larger than 1MB in size. Also, there really isn't much support from them so don't expect help from their customer service team. They've been very unresponsive to my requests for help even though we're only about 20 miles apart. Don't waste your time trying to figure this out because no one will be able to assist you. We were looking to send invoices via email but had difficulty doing so. This was solved by using pamfax instead of other services.
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