When the product arrived I was trying to assemble it. When trying to screw in the plastic plugs at the bottom of the base, I noticed that one wouldn't screw in. The wire coming from the post going through the hole wasn't straight, forcing it to push against the wall of the hole. (Not leaving enough room for the cap to attach the wire to the base). I've tried manipulating (bending) the wire around the center of the hole, but the metal is too strong. Currently I only use three of the four caps that attach the metal wire to the base. I took the wooden balls out of the packaging and all four balls were chipped off. Some have dents and lack of paint, others only lack paint in places. Wasn't too happy with this product. If it could be assembled properly I think it would be a reliable product.
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