The ability for customers to pay online has been great! It's also really easy, even with my disability (brain injury), to access all of our account info in one place. I wish there was an option where we could have more than 1 person be able to log into their own accounts at once though - it would make things easier if someone were away from home or didn't want others accessing information about them when they're not around. We've seen some problems logging out properly after closing browser tabs but this hasn't caused too many issues overall so far as long as people are careful what websites/apps they open before clicking "logout". Our main issue right now isn’t anything specific related to Pets Exec itself; rather how much time & effort goes towards marketing compared to running operations efficiently within the system. This makes sense since most businesses aren‘t set up well enough internally prior to hiring outside help like us which can.