Just as the satin plate was beautifully wrapped in bubble wrap, I expected it to be beautiful. I was SHOCKED by such poor quality. One of the corners was bent and there were so many scratches that I was very disappointed. There was no protective plastic cover on the front panel. I hope the replacement is in pristine condition. I also ordered a duro coated flapper and it came in the same mailer box as the satin plate but it had a protective plastic cover on the front (not the same as the other). The processing was very good here, no scratches.
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