It's very easy to use, has many features that are useful in any type of business or organization with an online presence (including but not limited to marketing).
The best feature is its ease-of-use! I've used other similar products before this one - such as ChatWiz by Oodle/Yahoo!, which was also great until it got shut down due to Yahoo shutting their platform off completely. This product works just like those others did so well without having all kinds of extra bells & whistles added into it. If you're looking for something simple yet powerful then look no further than Freechat Widget!! We were able to have our customers easily communicate through text messages via WhatsApp instead of using SMS messaging services from carriers.