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Nepal, Kathmandu
1 Level
701 Review
39 Karma

Review on PatioFestival by Mike Hicks

Revainrating 1 out of 5

The PatioFestival Was a Big Letdown for Nature Lovers.

PatioFestival presents itself as a festival dedicated to outdoor life, but its products fall short of the mark. The quality of their patio furnishings, lawn and garden products, and accessories is poor, despite their extensive inventory. Many of their products are not made to endure the elements because of the flimsy frames and low-quality materials they use. The rapid deterioration or breakdown of customer purchases after only a short time of use has been cited as a major source of customer frustration and disappointment. In addition, dealing with PatioFestival's customer service staff is a frustrating process. The difficulty in resolving any issues that may emerge with their purchases has been cited as a major complaint from customers. The user-friendliness of PatioFestival's website can't make up for the subpar quality of their offerings and customer support. Those seeking a more fulfilling experience in designing a beautiful and functional outdoor space should turn elsewhere. As a result, it's safe to say that PatioFestival isn't all it's cracked up to be. Not only are their products subpar relative to the norm, but so is their customer care.

Pros
  • Staff providing customer support who are both friendly and knowledgeable.
Cons
  • Some places might not be eligible for shipping.