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Review on ๐ŸŽฅ Black Logitech BRIO Ultra HD Webcam: Enhance Video Conferencing, Recording, and Streaming by Justin Zilinskas

Revainrating 1 out of 5

Mac Crashes - Computer Accessories and Peripherals

This webcam looks amazing. It has excellent performance and excellent image quality. The problem is that it is unstable. When used with my MacBook Pro, this causes devastating OS crash/reboot events, usually within minutes of starting a video call. After extensive troubleshooting and multiple support calls to multiple vendors (Logitech, Apple, Microsoft (Teams)), Logitech tells me that cameras can cause these crashes when plugged into a USB hub or docking station. . Her advice was to plug it directly into the MacBook Pro. Serious? What year is it now? Newer Macs don't have as many ports, and when used as a desktop replacement consider connecting multiple devices through a hub/dock. Personally, I have multiple monitors, a microphone, speakers, network, mouse, etc., all connected to a docking station so I can keep my MacBook Pro next to my desk when I'm not on the go. Apparently Logitech believes this is not a supported way of working and suggests I plug separate cables directly into my devices. I have a very expensive desktop decoration at the moment, so I'm going back to my old webcam until Logitech can update the firmware so that my computer doesn't break.

Pros
  • Pretty packaging
Cons
  • unreliable