It's easy for my staff members (3) who do not have any computer experience at all! I like how it has so many options that are simple enough even for non techies!! Everything works great but sometimes when you upload documents they don't show up in order as expected. This happens with some word processors too. Also if your internet goes down during an update then everything gets reset which makes things more difficult than needed. Make sure everyone knows what each button does before using them because there isn't much help available otherwise. We've been able to streamline our paperwork process by almost 100%.