I like most of its features; however, there are not enough resources for customer support which is always helpful when you need help with an application or some kind! You'll find tutorials everywhere but they're very limited in comparison if compared against other cloud-based systems (eLMS).
We were using smart flow as our student management system at my current employer since 2016 until about 6 months ago where we migrated all students from another platform into this one due their lack offeatures/resources etc.. It's still better than what it used too be though so no complaints here really except maybe how expensive pricing can sometimes get especially after your first year -.- But again nothing major either because overall everything works pretty well even without many functions enabled by default such us grading tools & activities tracking among others.