Like the previous one star review, this cool looking tool fell apart after about three uses. It had a great "wow" power upon opening the box, but it didn't last long. The inner black plastic collar fell apart as I scraped the snow off, leaving two pieces. I emailed EvaSolo directly via email and Yossi from customer support referred me to an Amazon refund. Unfortunately, I bought it as a gift, held it in my hands for several weeks, and then it took several weeks for it to actually pass the snow test in Colorado. Turns out we missed a 30-day return window. So I lost $39 on a cool looking but poorly made/tested product. I love new products and I have other EvaSolo products that I love. They make some things that are very chic and beautiful, but this one needs a plastic design overhaul before I can recommend it to anyone.
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