Revised Review: RC007 has GREAT customer service. They contacted me and wanted to fix everything. They immediately sent a replacement refractometer; This is aligned correctly. I am rating 4 stars until I have a chance to review further. But the new one is clear and properly aligned and initially zeroed fairly well. Seems promising! First review (1 star) Mine was obviously assembled incorrectly; The line was not horizontal but at an angle of about 30 degrees. I took it apart and the rod that the scale is attached to definitely doesn't line up with the prism. Unfortunately, I don't see a way to reinstall it. Also when you take it apart, be very careful; I learned the hard way that scales are VERY fragile. So now I have a refractometer with a large angle AND a crack in the middle (fortunately high enough Brix that this isn't a problem except for the high angle the line is at).
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