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South Africa
1 Level
704 Review
33 Karma

Review on WFLNHB by Shane Ryder

Revainrating 3 out of 5

WFLNHB's Service Has Been Very Disappointing

As an industry professional, I had high hopes for the service and assistance offered by WFLNHB; yet, I was left feeling let down by both aspects of their operation. Even though their workers may have a lot of knowledge, there was a serious lack of dedication to giving excellent service and assistance. During my interactions with their staff, I found them to be cordial but not really helpful or attentive. Despite this, I found them to be quite courteous. They did give me information on their goods and services, but the material was neither as comprehensive nor as detailed as I would have hoped for it to be. In addition, whenever I had further questions or issues, the staff did not appear interested in addressing them or providing the necessary help that I required from them. It was quite evident that their first focus was serving the next customer rather than ensuring that I was happy with the service I received. My interaction with WFLNHB was negative on the whole, and as a result, I would not suggest their services to anyone else. They may have knowledgeable employees, but because they aren't fully committed to offering exceptional service and support, it makes them an unsatisfactory option in a market that's full of alternatives.

Pros
  • Exceptional quality of service
Cons
  • A difficult and time-consuming checkout procedure