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Iran, Tehran
1 Level
693 Review
79 Karma

Review on Idefair by John Naidu

Revainrating 5 out of 5

Let me tell you about my recent trip to Idefair, where I had a fantastic buying experience. Everything about my experience there was first-rate, beginning with the warm greeting I got at the door. It wasn't just lip service; they really did care about giving excellent support to their customers.

The employees went above and beyond to answer my concerns and make me feel welcome. They were helpful in directing me to the correct aisle and suggesting other items I might like when I asked for assistance locating a particular item. Their response to a problem I had with one of their goods was particularly impressive. They immediately fixed the problem and gave me the option to get my money back or a replacement. It was obvious that they wanted me to enjoy my time in the store. When compared to other companies, Idefair's customer care is exceptional. When it comes to customer service, they deliver exactly what they promise to do, which is why I'd suggest them to anyone.

Pros
  • Extensive Product Variety
Cons
  • restricted product access for some