Easy to use for the most part, but not as easy as some other solutions. There are certain features that could make it easier to work with. For example, I would like to be able to upload a CSV file so we do not have to enter data manually, or at least have an option to include this feature. We also would like the ability to see all contacts in our system at once for comparison purposes. We have been using Contact Tracing since we started using Right Crowd to track COVID cases. It has made tracking and monitoring cases much easier than trying to log into each individual site to check for new cases.