I love how easy it was to set up an account, upload my contact info (name & email address), start getting emails sent out about our events/newsletters etc., then go into each individual's profile where you can add notes for that person directly from their own inbox as well! It couldn't be easier!! The interface isn’t super intuitive at first glance so there are some things we need help figuring out but once figured them everything works great.
We've been able use this app pretty much exclusively since setting it up in Oct 2017 which has saved us tons of time by not having to send mass messages via text message every few weeks anymore - just instead post updates whenever they want through Facebook Messenger / Instagram stories/etc. This helps keep everyone informed when necessary without overloading one single platform like texting does now days, plus.