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Croatia, Zagreb
1 Level
708 Review
41 Karma

Review on VIILOCK by Byron Lucas

Revainrating 3 out of 5

VIILOCK is a Company That Does Not Live Up to Expectations

In spite of the fact that VIILOCK's primary goal is to supply men with fashion that is both high-quality and up-to-date, the company falls short in a number of key areas. To begin, their prices are extremely high, with many products being priced significantly more than what they are actually worth. There are numerous items that are equivalent to theirs that can be purchased for a portion of the price, and the materials that they use in their products do not justify the high price tags. Second, their customer service has a lot to be desired. Third, their products are overpriced. When problems develop, their support personnel is slow to respond and provides little assistance, which has led to several frustrating interactions for me. In addition to this, the things they sell have variable levels of quality. While there are certain things that are well-made and long-lasting, there are also other things that are constructed poorly and fall apart after only a few uses. In addition to this, their sizing is all over the place, which makes it difficult for clients to identify the item that would best suit them. This can be aggravating, particularly when the company's customer care staff makes it difficult to return things because they are not helpful. In conclusion, despite the fact that VIILOCK may assert that they are a location that provides men with high-quality fashion, the reality is that they fall short in a number of areas. There are a great number of alternative merchants out there who provide a shopping experience that is superior to theirs in every way, from the products' exorbitant prices to their erratic quality and useless customer support.

Pros
  • No-fuss return policy
Cons
  • Compared to other fashion retailers, the range is limited