The ability to have all documents in one place is great! It's easy for clients/users as well since everything can be found under 1 roof with just few clicks away from their desktop or mobile devices (mobile app).
There are some minor issues that I've come across but nothing major at this time - maybe because it was my first introduction into using an online filing system like CInnovation so there might not even need any changes made yet if you know what i mean? Overall very satisfied overall experience thus far when working within CI team members who has been extremely helpful throughout our project implementation process including training sessions along side us during onboarding phase itself!!