The software was easy enough that my team of 10 people picked it up almost immediately! I had heard from some colleagues who were not as impressed but we are getting great results without them having any training at all - they can just get right into our system once installed then start completing their own reports quickly too!! It's nice being able compare form fields between surveys if required so you don't lose or forget things like field names etc., makes life easier when creating new ones! Also has worked really well adding dates/times onto existing survey questions which saved us time writing those bits out ourselves each year!! Really enjoyed working through this process initially trying everything before settling down one way & sticking wthit.