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Review on Vacuum cleaner Dyson V11 Absolute (SV14), grey/blue by Dagmara Goljat ᠌

Revainrating 3 out of 5

Overall good, but I expected more, there are disadvantages.

It would be my pleasure to impart some of my knowledge upon those. demonstrating their commitment to quality by supporting this endeavor. My first interaction with Dyson was when I contacted the company to inquire about their payment options and a young man said yes, you can come to any official store and establish a payment plan. This is how we first became acquainted. I went to the store in full conviction, but they informed me that they do not stock anything of the sort there. Despite the fact that I had been provided misleading information, I went ahead and purchased the vacuum cleaner. I was so happy to finally be home that I immediately unpacked the vacuum cleaner. The battery died after literally three minutes of use, but I'm not too concerned about it; I'll just put it on charge right now and carry on with the cleaning. I'm sorry to say that this was the final time I used a vacuum cleaner. When I called the customer support number and explained the problem, the representative gave me the assurance that I could either return the goods or swap it for a whole new one. I went and got the box, and when I got it back to the store, they told me that I had to go to the service center and give it for examination there. I told them that I had just bought the guys the night before, and I had brought the box back the next morning, so I didn't see any reason why I should have to travel all across Hong Kong for that. As a consequence of this, the manager has agreed to personally go and hand over my vacuum cleaner; in the meantime, I will continue to sit here and wait for all of this to be addressed. The employees that provide the company with non-professional support have particularly negative attitudes regarding the company. In the year 2022, the service that we receive is really terrible.

Pros
  • It is not only cozy and simple to operate, but also of high-quality construction, and it comes with a variety of attachments.
Cons
  • After using it for three minutes, I put it back on the charging dock, and that was it. There was no discernible response from the vacuum cleaner in any way.