I like how easy it was for me as an end user (I'm not in sales) just getting started with this system - all of my data are entered into one place! For instance if i am wanting information about electrical repairs performed at location X or Y then its very simple once you learn where things go within each job category/ subcategory etc., so far there isn't anything bad enough from using Mex yet but we'll see what happens when our contract ends next year!! This makes tracking jobs much easier than having them logged by hand which used do before because they weren’t always kept up-to date since only 1 person would be doing any kind paperwork related stuff out front office. It's also more secure now too knowing everything gets tracked through their software rather manually via paper files vs being stored somewhere else such as emailing info back & forth between clients.