Review on 🪑 Flash Furniture HERCULES Series Big & Tall 400 lb. Rated Black LeatherSoft Deep Tufted Ergonomic Task Office Chair with Adjustable Arms: Ultimate Comfort and Support for Heavy-Duty Work by Dawn Wilkinson

Very disappointed with this chair. The box was badly torn and taped, the screws were missing, and the left lever would not tighten so it dangled. It's flimsy and not at all what you'd expect from a chair that has a 400-pound weight capacity. The seller is very rude and refuses to send us the return and offers to send the parts in for "repair". I don't want a chair that needs immediate repairs and is generally too weak. They say that if we send it back we will have to pay for the return postage and they will hold an undisclosed amount of our money for 'customer cancellation'. Very bad customer service, very bad product, buy at your own risk.