I like how easy it was to use this program when starting out at my new job! There are many options available which can be overwhelming if you do not know exactly what your looking for. It took me some time but once i knew where everything fit into place all became clear!! Great product overall very helpful tool. Nothing really there dislike about anything just need more training maybe? Very nice user friendly interface would recommend trying before purchasing great customer service after purchase also no problems so far have had only good experiences using them thank goodness. !